Need to know
Frequently Asked Questions
Everything you need before your visit. Can't find your answer? Give us a call — we're open 7 days.
Visiting Us
Sessions & Booking
On the Day
Food & Drink
🟡 LiverpoolUnit 4, Compass East, Speke, L24 1YH
🟣 BurnleyUnit 3, Craven Street off Plumbe Street, Burnley, BB11 3AQ
Yes — both sites have their own free car park. No need to worry about the meter!
| Day | Liverpool | Burnley |
|---|---|---|
| Monday | 10am – 8pm | Closed |
| Tuesday | 10am – 7pm | Closed |
| Wednesday | 10am – 7pm | Closed |
| Thursday | 10am – 7pm | 10am – 6pm |
| Friday | 10am – 8pm | 10am – 6pm |
| Saturday | 9:30am – 8pm | 10am – 6pm |
| Sunday | 9:30am – 6pm | 10am – 6pm |
*Opening hours are subject to change — check our socials for updates.
You can reach us via phone, email, or by messaging our Facebook page. Phone lines are open 7 days a week at both sites.
We do indeed — both sites have their own free WiFi.
Yes — we strongly recommend booking online. Booking in advance is the only way to guarantee your space. We also recommend arriving a few minutes early to get sorted before you bounce!
Yes — all participants must have a signed, valid waiver before entering the park. Waivers are completed online at the time of booking, so make sure it's done before you arrive.
Yes! We have group passes available to book online, or you can call our team who'll be happy to help accommodate your booking.
Absolutely! Our birthday parties are Air-mazing — we've hosted loads over the years and our team will make sure you have the best time. We have purpose-built exclusive party rooms to cater for different group sizes, with packages from Toddler Parties to full Air Parties.
Yes — for safety reasons, only Air Unlimited grip socks are permitted on our arenas. Other trampoline park socks cannot be accepted. Pick up a pair online or at reception for just £2.95.
Yes — lockers are available at a small charge, operated via a scannable QR code. All instructions are on the lockers, but a member of our team is always on hand if you need help.
Yes — both sites have a 5-star Hygiene Rated Café serving a range of hot and cold food, snacks, and drinks. Fuel up before or refuel after your session!
No — only food and drinks purchased from Air Unlimited may be consumed on the premises. Our café has everything you need though!